Solving the puzzle of system integration

Solving the puzzle of system integration

View the Q&A

Tuesday April 9th at 10am, London UK time

As telecommunication networks grow more and more complex by trying to combine several generations of technologies, bringing a new product or solution into an existing infrastructure becomes an even bigger challenge.

As a trusted partner with over 30 years of experience in the telco industry, Kapsch CarrierCom supports operators in the process of integrating a new product or service into the existing multi-vendor environment. As a vendor-independent system integrator, we are offering an end-to-end implementation and integration while saving costs for the customer and at the same time focusing on subscriber satisfaction.

In this webinar you can learn what makes a good system integrator:

-    Pick local – choose a system integrator close to you
-    Look for independence – get an objective opinion with the right focus
-    Be up to date – work with experts who are one step ahead
-    Size matters – find a partner of the right size for maximum customer satisfaction

Additionally Kapsch will present three case studies to demonstrate these issues. Find out more about:

-    TDM transition to an IP network for a major fixed network carrier in Austria
-    Implementation of a policy control system over 6 countries for an international mobile provider
-    Smooth migration of the parts of the existing backbone network (SDH, TDM, ATM) to a new IP/MPLS network for a major Bulgarian mobile operator while guaranteeing the co-existance with the existing technology

To download the free Kapsch Whitepaper ‘Systems integration: from tax to benefit, the importance of the right-sized systems integrator’ click here

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  • Nicole Ramson
    Nicole Ramson April 9, 2013 at 9:57 am

    Thank you for all your questions today, this Q&A is now closed. You can email your questions directly to Peter Eichinger by sending them to

  • Jasenka Loebus April 9, 2013 at 9:46 am

    Areyou open for other new markets except the ones you mentioned ?

    • Peter Eichinger
      Peter Eichinger April 9, 2013 at 9:49 am

      We are a customer oriented company – meaning we tend to be where our customer need us.

  • agung wahyudi April 9, 2013 at 9:28 am

    What do you think the key success factors migrating subscribers from POTS to FTTH?

    • Peter Eichinger
      Peter Eichinger April 9, 2013 at 9:35 am

      The less the customer is aware of any migration the better – therefore a seemless migration is key, for the end-user as well as for the operators surrounding systems.

  • Herbert Mittermayr April 9, 2013 at 9:28 am

    Peter, thanks for the good summary. What “migration tools” you are referring to? Can you give examples. Danke Herbert

    • Peter Eichinger
      Peter Eichinger April 9, 2013 at 9:39 am

      Some examples are the tools for migration of configuration and subscriber information – respectively subscriber data in the OSS and BSS systems.

  • Nicole Ramson
    Nicole Ramson April 9, 2013 at 9:25 am

    Thank you all for joining us, the Q&A is now open with Peter Eichinger.

  • JimDev April 9, 2013 at 9:11 am

    Why would a company prefer to use an independent integrator instead of a vendor that would know their own product?

    • Peter Eichinger
      Peter Eichinger April 9, 2013 at 9:32 am

      There are a couple of reasons why to choose an independent Integrator:
      Usually the vendor is interested in positioning his products – and maybe is even optimizing the configuration for his products, but his main interest will not be to optimize other vendor products interfacing with his own solution.
      An independent system integrator is interested in showing his capabilities of integration to prove his value and has more interest in finding the optimized configuration for the End-to-End solution.
      In addition the system integrator is independent in choosing an End-to-End solution consisting of several vendors, whereas a vendor will usually try to position his portfolio.
      Finally an Integrator is acting as a single point of contact, and will try to figure out the cause for any issue of the solution in scope, independent whether the problem is caused by the vendors products or by surrounding systems.

  • JimDev April 9, 2013 at 9:08 am

    What do you offer in your lab?

    • Peter Eichinger
      Peter Eichinger April 9, 2013 at 9:27 am

      We have most of the products and solutions integrated in our lab to be able to build up the knowledge before we deploy the solution and maintain to maintain such knowledge moving forward. We always try to “rebuild” the end-to-end solution and therefore we also have the capability to try and demo any new SW, as well as we are able to troubleshoot in a secure environment with no impact to the life solution