Powering up the home: Getting content to every room while keeping support costs low

Powering up the home: Getting content to every room while keeping support costs low

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Today consumers have more IPTV STBs in their home and they want to have access to content in any room they choose. This has led to an increase in PLC devices, located farther away from each other and always near other electrical devices.  Problems with noise and attenuation in this situation  can lead to consumer dissatisfaction, service calls or even returns. In addition, service providers are challenged by the increasing need to remotely update firmware and to provide trouble-shooting and to keep installation costs low and truck-rolls to a minimum.

Attend this webinar by Devolo, the market leader in powerline devices together with Sigma Designs, whose ClearPath technology enables advanced reliability and functionality in those devices to hear how the coverage and the cost issues can be addressed.

-              Go where whole home coverage has never gone before

-              Hear the positive feedback from the field trials done by Tier 1 European Service providers

-              See how remarkable cost savings on install and maintenance can be achieved.

About Devolo AG

The company’s core product is dLAN®, a technology that allows flexible networks via existing wiring like electrical and coaxial lines. Powerline solutions are employed in private households as well as commercial environments and they lead the way in future-oriented energy data distribution and home automation.

About Sigma Designs

Sigma Designs is a leading provider of system-on-chip (SoC) solutions used to deliver entertainment and control throughout the home.

Tags; Archive, Connected home, Devolo, Digital TV, Featured, IPTV, Sigma Designs, telecoms.com
  • James Middleton
    James Middleton November 28, 2012 at 12:34 pm

    Thanks very much for all your questions today, but the Q&A session is now closed.

  • Eran Yakar
    Eran Yakar November 28, 2012 at 12:09 pm

    When you connect a legacy product to an SPD you will see a significant drop in the throughput. When you connect a ClearPath product into an SPD there will be much less of a drop.

  • Wai Kin November 28, 2012 at 12:01 pm

    Btw.. I appreciated your insight of your presentation by Joerg and Eran. Thanks!

  • Joerg Baumann
    Joerg Baumann November 28, 2012 at 11:59 am

    No, EN50561 is a new standard and is not supported by any PLC product yet.
    We will support this standard in the future.

    • Johnny Kudahl November 28, 2012 at 12:02 pm

      Will it be a matther of software updating or is it new silicon

  • Sorensen November 28, 2012 at 11:47 am

    In many european contries the ground wire is not existing. Is Clearpath still superior to legacy technologies or what can one expect when using Clearpath without ground wire?

    • Joerg Baumann
      Joerg Baumann November 28, 2012 at 12:08 pm

      In the case of missing ground wires, Clear Path cannot give you a benefit and the coverage will be the same as with legacy devices.

  • Anthony Delorie November 28, 2012 at 11:46 am

    Is there any wiring standards that one should follow to allow the use of those devices. Electrical wiring standard I mean?

  • David November 28, 2012 at 11:42 am

    You compare with legacy homeplug devices. What are the comparisons with the latest MIMO 802.11n devices, and the forthcoming 802.11ac devices ?

    • Joerg Baumann
      Joerg Baumann November 28, 2012 at 11:57 am

      IEEE 802.11n and IEEE 802.11ac are Wi-Fi standards.
      HomePlug is IEEE 1901 and you cannot compare these technologies.
      Our experience and the experience of many ISPs is that the coverage of Wi-Fi is much lower than Power Line.

      • David November 28, 2012 at 12:08 pm

        Well, you cannot compare the technologies, but you can compare cost, coverage and throughput. Surely WiFi is a greater potential competitor the legacy products ?

        • Joerg Baumann
          Joerg Baumann November 28, 2012 at 12:23 pm

          Cost and throughput of Wi-Fi depend on the technical implementation. Performance and coverage of PLC within houses from concrete and stone are typically much better than with WiFi.

  • Wai Kin November 28, 2012 at 11:42 am

    Can Clear Path Tech plug into any SPD (Surge Protection Device) and will the throughput drop?

  • Siu Wong November 28, 2012 at 11:41 am

    Only plug the devolo devices on the electricity plug and connect the network rj cable will transmit the data through all home…?

    • Joerg Baumann
      Joerg Baumann November 28, 2012 at 11:58 am

      Yes the Powerline technology in general (with and without Clear Path) is a full DIYS technology. It is 100% Plug and Play!

  • James Gardiner November 28, 2012 at 11:37 am

    How does the solution handle RCBOs and their ability to limit the Powerline speeds?

    • Eran Yakar
      Eran Yakar November 28, 2012 at 12:21 pm

      We did not see any impact related to RCBOs.

  • Justin Ruskey November 28, 2012 at 11:27 am

    Just wanted to say thank-you for the presentation. Very clear (no pun intended) & concise.

    Is the technology limited to 200mbps or is 500mbps capability in development?

    • Joerg Baumann
      Joerg Baumann November 28, 2012 at 11:44 am

      Do do Clear Path technology based on 500 mbps is basically possible.

    • Eran Yakar
      Eran Yakar November 28, 2012 at 11:45 am

      The product is based on 200mbps technology and is enhanced by the ClearPath technology to provide the best solution available in the market.

  • Sorensen November 28, 2012 at 11:16 am

    Operator are aparantly adopting the technology. What about the TV itself, do you expect TV’s to embed the technology or are external adaptors necessary

    • Eran Yakar
      Eran Yakar November 28, 2012 at 11:52 am

      We are starting to see interest from TV manufacturers.

  • Peter Lewis November 28, 2012 at 11:14 am

    How does this get around the issues of needing to communicate across different Rings, e.g. the upstairs and the downstairs may well be on different rings. PLC typically suffers when trying to communicate across rings via the consumer fuse box.?

    • Eran Yakar
      Eran Yakar November 28, 2012 at 11:56 am

      Your observation is correct. This is indeed an inherent impairment with PLC. ClearPath is designed to better cope not only with this issue but also with phase crossing which is even more challenging.

  • Jim Dev November 28, 2012 at 9:27 am

    How does ClearPath, which communicates over 3 wires work with legacy products that communicate only over 2 wires.

    • Eran Yakar
      Eran Yakar November 28, 2012 at 11:50 am

      When a ClearPath enabled device identifies that the peer device is transmitting only on two wires it will establish a transmission link on the same wires and will not transmit on an alternative channel. CG2210 can support both ClearPath and legacy modes of operation and will dynamically select the best transmission path.

  • Jim Dev November 28, 2012 at 9:26 am

    How can an Operator control and retrieve data through TR069 remote management ?

    • Eran Yakar
      Eran Yakar November 28, 2012 at 11:49 am

      Most of the configuration and diagnostics are performed through setting and retrieving the value of the device parameters that are stored in each of the CG2210 based devices. Operators use an Auto Configuration Server (ACS) that supports a well structures data model for remote management and data retrieval from the powerline devices.

  • Jim Dev November 28, 2012 at 9:26 am

    homeplug has been used by ISPs for years now, why switch?

    At 99% of all outlets 20Mbps are available via ClearPath. Legacy HomePlug devices have approx. 2 Mbps at that point.

    • Joerg Baumann
      Joerg Baumann November 28, 2012 at 11:36 am

      For some operators there is a high demand of bandwidth and also coverage within the home.
      In those cases there are of course good reasons to switch to Clear Path.
      You can improve customer satisfaction at the initial installation because it just works on more power outlets.
      Due to this you can lower call center and return cost.

    • Eran Yakar
      Eran Yakar November 28, 2012 at 11:48 am

      Although homeplug is a great solution, as with everything – technology evolves and improves. What was good yesterday is not good enough tomorrow. There are two main points: (1) even today, operators are seeing problems (i.e. calls to the support desk, and returns) with PLC devices. Problems translate into money. The majority of these problems can be overcome by improving coverage, and also by “looking into the house” using tr069. Operator save money, and customers are happier. (2) moving forward, operators wish to bring more bandwidth and offer more services to the house. Therefore increasing the minimal rates becomes more important.

  • Jim Dev November 28, 2012 at 9:26 am

    I understand performance should be measured over several homes. Where have you already tested your devices?

    • Eran Yakar
      Eran Yakar November 28, 2012 at 12:01 pm

      Devices have been tested in several geographies, by Sigma, by devolo, by neutral bodies, and by Operators who have/are evaluating the technology. These include US, UK, Israel, Germany, and more. Also, the homes which are tested vary by other parameters: size, multiple-phase vs single-phase, apartments, houses and more.

  • Jim Dev November 28, 2012 at 9:25 am

    Many times home-users don’t read the manual, and connect the powerline device into a power strip where several other appliances are plugged in. How will your technology function in this situation?

    • Eran Yakar
      Eran Yakar November 28, 2012 at 11:59 am

      The beauty of ClearPath is that the end-user does not have to read a manual. This is true plug&play. With legacy HPAV, since these appliances mainly affect the phase-neutral path, connectivity may be marginal. But with ClearPath, an alternative path will be used, thus avoiding the impact of this setup.

  • Joerg Baumann
    Joerg Baumann November 28, 2012 at 12:07 pm

    Hi Justiin, just contact me via my regular email adress and we will make it happen.