Business Assurance: Managing data to mitigate risk

Business Assurance: Managing data to mitigate risk

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Quantifying, measuring and benchmarking your business processes – from customer experience to fraud management – enables problems to be uncovered, identifies their root cause and how best to overcome them. Moreover, with ever increasing volumes of data it is becoming more difficult to detect trends that help mitigate risk. Maintaining a broad view of the whole organization can help identify solutions. But what are the market moves, the underlying trends and the key Revenue and Business Assurance challenges they present for Telecom operators?

WeDo Technologies’ Simon Collins and Brian Silvestri will discuss how implementing a strong Business Assurance strategy can support companies in successfully implementing their business plans. A case study example will be used to illustrate best practice.

Join us for this free webinar from telecoms.com in association with WeDo technologies as we address the following:

  • - How are you measuring your business: are its key drivers on target?
  • - Are you benchmarking key business indicators: how does your business compare within the industry?
  • - Are you assessing your business’ robustness: are the underlying risks being managed?

 

Tags; Archive, Business Assurance, data, Featured, Fraud, Revenue, telecoms.com, Wedo Technologies
Q&A
  • Paul Waite October 9, 2012 at 3:01 pm

    Thank you for all your questions today. This Q&A is now closed. You can send your questions direct to Simon or Brian at Customer.Services@wedotechnologies.com.

  • PS October 9, 2012 at 2:36 pm

    Thanks. Please can you expand a little more on the risks in LTE and how RA & Fraud management teams should prepare for the potential risks?

    • Simon Collins
      Simon Collins October 9, 2012 at 2:42 pm

      Hi thanks for the Question. The key risk area in LTE are in the network deployment and configuration and its effect on the rest of the business. Here the key issues are in the way network integrate to existing network and the configuration that is need to limit Security risk
      The changing Business models and the split of bearer and services has the greatest effect RA & Fraud management teams as well as IP and the new services.

  • Mahamud Abdirahman October 9, 2012 at 2:34 pm

    what types of fraud can you monitor with this software roaming or none roaming

    • Simon Collins
      Simon Collins October 9, 2012 at 2:37 pm

      Hellow thanks for your question . Well The RAID system handle all type’s of Roaming fraud both the current type and with the new LTE roaming scenarios

  • Susan McNeice October 9, 2012 at 2:34 pm

    What is your advice when someone asks ‘Where do I start’?

    • Brian Silvestri
      Brian Silvestri October 9, 2012 at 2:50 pm

      Susan, good question. As mentioned Business Assurance is all about processes and making sure the business is running with maximum efficiency and minimizing risks. First the company needs to map out these processes within the organization and across the enterprise. The solution (i.e RAID) will come after these are mapped out.

      • Simon Collins
        Simon Collins October 9, 2012 at 2:53 pm

        Brian I agree with you, I would add that looking at an end to end review of the business and systems is a good start which what we do for a lot of companies in the consulting side worldwide.

  • Pieter Ijzerman October 9, 2012 at 2:33 pm

    Great webinar, gave me a very good overview!

    • Simon Collins
      Simon Collins October 9, 2012 at 2:34 pm

      HI thaks for the comment and hope it was useful

  • Vittorio De GIorgi October 9, 2012 at 2:03 pm

    is the meeting started?
    I can’t see the webcast

    • Paul Waite October 9, 2012 at 2:05 pm

      Hello, yes the webinar has started, if you are experiencing problems with the live streaming please click here to view the non-streaming version: http://webinars.telecoms.com/webinar/nostream/